Yes, we do.
We offer Free UK STANDARD Shipping for orders over £80

Yes, we are proud to say that we deliver to 197 countries.

Please allow up 5-7 working days for your order to be shipped.
Shipping time is 2-4 working days for Royal Mail Tracked 48.
EU and US orders can take 1-2 weeks.

All candles are made to order! Order early to ensure delivery ahead of your date.

Please contact us if you are planning to order over 10 candles may take a couple of days longer to process.

For expedited service, consider selecting the “Rush Production” option.

Unfortunately once we drop off your package to shipping provider, it’s out of our control. Refunds/replacements will not be issued if the tracking shows the order has been delivered. We cannot take responsibility for lost mail. We do not issue refunds for packages marked as ‘delivered’ – a signature on delivery upgrade is available.

Please contact shipping provider by providing them with your tracking number.

• Credit card or Debit Visa Card

  If you have Je t’aime candle account, your default billing information will appear at checkout. Otherwise, you can manually enter the payment details at the time you place the order. Kindly note that depending on the restrictions on your card, the transaction may be declined by the bank. We do not accept prepaid credit cards, Visa/Mastercard gift cards, or Discover cards at this time.

• Paypal

  Simply click the PayPal option during checkout where you will be asked to log into your PayPal account. Once the order is completed, you will be redirected to the Je t’aime candle site.

UUltimately, this is up to you and what you’re comfortable with; we just want you to be happy with your shopping experience. As a preface, over 90% of our customers shop on our website rather than on Etsy. Here are the main differences:

Our Website
♥ As a small business, we are charged lower seller fees on our website than on Etsy.

♥ Products are cheaper on our website.

Etsy

♥ All of your purchases across different stores are consolidated in one place for you to keep track of!

♥ You may feel safer purchasing through a marketplace than on a standalone website. Please don’t hesitate to contact us if you ever have any questions or concerns! 

All our candles are handmade in our studio in the United Kingdom. MADE TO ORDER FOR YOU! 

Our decorative candles are designed for decorative use. However, if you do choose to light them up, burn time may vary due to the irregular shapes and sizes of our designs.
For the best experience, make sure to refer to our candle care guide.

Our candles are hand-poured in the United Kingdom with 100% premium eco soy wax, high-quality fragrance oils, and cotton wicks.
They’re vegan, sulfate-free, phthalate-free, paraben-free, and cruelty-free.

We’re so glad to hear you’re considering retailing Je t’aime candle!
Please reach out at info@jetaimecandle.com for more details.

You can contact us via the Contact Us page.

Alternatively, leave us a message on the Messenger live chat (bottom right corner) and we will get back to you within the day. Or email us info@jetaimecandle.com and we will get back to you within 1-3 business days.